Refund policy

We do not accept returns or exchanges on our products.

Due to the nature of our products, all purchases are final. Once an order has been placed and shipped, we cannot accept requests to return the product for a refund or exchange.

Damages and Issues

Please inspect your order as soon as you receive it. If your order arrives damaged, defective, or you receive the wrong item, please contact us immediately at hello@pop-pop.in with your order number and clear photos of the product and packaging.

We will review the issue and, where appropriate, provide a replacement or another suitable resolution.

Non-Returnable Items

All products purchased from our store are non-returnable and non-exchangeable, including sale items and promotional purchases.

Because our products are food items, we cannot accept returns once an order has been delivered.

Order Cancellations

Orders cannot be cancelled once they have been processed or shipped. If you need to request a cancellation, please contact us as soon as possible at hello@pop-pop.in. We will do our best to accommodate your request before the order is processed.

Refunds

Refunds are only issued at our discretion in cases such as an incorrect, damaged, or defective order, where a refund is determined to be appropriate.

If a refund is approved, it will be processed to your original payment method. Please allow additional time for your bank or payment provider to process the refund.

If you have any questions about our Return & Refund Policy, please contact us at hello@pop-pop.in.